Cisco Call manager.

An enterprise-class IP telephony call-processing system that provides traditional telephony features as well as advanced capabilities, such as mobility, presence, preference, and rich conferencing services. Main benefits include:

  • Simplify your voice systems by replacing old PBX and key systems with unified communications, you can cut costs and dramatically streamline provisioning and maintenance.
  • Build productivity with feature-rich unified communications that help workers spend less time chasing people, and more time being productive.
  • Enable mobility with software that has embedded unified mobility capabilities so mobile workers can remain productive wherever they are.
  • Improve collaboration with a click; start an IM session, initiate a phone call, and establish a videoconferencing call more easily.

Cisco Unified Communications Manager creates a unified workspace that supports a full range of communications features and applications with a solution that is highly scalable, distributable and available to provide a foundation for multiple levels of server redundancy and survivability.

PBX (Panasonic).

We can serve a particular business or office, as opposed to one that a common carrier or telephone company operates for many businesses or for the general public. For your business to remain competitive, your communication solution needs to adapt rapidly with you. Chatwin can seamlessly integrate with you IP data network for a flexible, cost-effective solution with one voice mail system to service your entire network!

IP Phones.

Take full advantage of converged voice and data networks while retaining the convenience and user-friendliness you expect from a business phone. IP phones use Voice over IP technologies allowing telephone calls to be made over an IP network such as the internet instead of the ordinary PSTN system. Calls can traverse the Internet, or a private IP Network such as that of a company.

Implementations and Migrations.

Based on industry standards and ensuring the availability of information vital to your business. Chatwin accounts with a team of professionals at implementing SANs, Disaster Recovery, Networks and Infrastructure Migrations.

GSM Gateways (2N).

A GSM Gateway (also known as a GSM Router, Fixed Cellular Terminal, Fixed Wireless Terminal, Cellular Gateway) is a device enabling a GSM SIM card (Subscriber Identity Module) to be utilised from a fixed line handset as though it was calling from the GSM Mobile telephone/Cellular Telephone. The use of a GSM gateway is called GSM termination or origination. When using a fixed handset with a GSM gateway, users make and receive calls, from the fixed line handset, through a Mobile/Cellular Network.

The GSM Gateway from Hypermedia Systems provides a cost effective alternative for fixed-to-mobile or mobile-to-fixed telephone calls. When connected to a PBX, it can route incoming and outgoing calls via the mobile telephone network, which results in call savings, and when connected to alternative carriers equipment networks, the GSM Gateway can reduce the call termination rates and increase net profits. The main benefits from using the GSM Gateway are large savings on fixed phone bills. By using the Gateway a company eliminates calls from fixed lines to mobile phone numbers, which are, as a rule, several times more expensive than calls made within the mobile network.

Mobile PBX (2N).

Is the latest technology to hit the market and be offerered a viable alternatiice to the other solutions we offer here. Mobile PBX (or hosted MBX) is a new managed hosted PBX service that extends traditional fixed line PBX telephone system functionality to mobile devices such as mobiles telephones, smart phones and PDA devices by provisioning them for use as handset extensions. Mobile PBX services also can include fixed line phones.

Mobile PBX systems are different from other hosted PBX systems in that they simply forward data or calls to mobile phones by allowing the mobile phone itself, through the use of buttons, keys and other input devices, to control the PBX phone functions (such as transfer, hold etc) and to allow users to manage communications without having to call into the telephone system itself first. Mobile PBX telephone systems are usually priced on a subscription basis per user per month and are relatively easy to set up due to limited amount of hardware needed.